What is a CRM–and why should I care?

What is a CRM–and why should I care?

When I start looking at clients’ customer management actions, CRM is a big topic—and it’s not just new businesses asking me “what is a CRM?”.  Even many established ones feel perfectly fine using some scary methods to track their customers and leads:  spreadsheets,...
A Virtual Visit with Joe Matz

A Virtual Visit with Joe Matz

I attended Joe Matz’ 80-min mastermind on this topic of subscription models and how to grow your next small business revenue stream. Here’s a short intro to it; links to his site included below. Is there a hidden revenue stream flowing underneath your...
A Virtual Visit with Sylvia Inks

A Virtual Visit with Sylvia Inks

Would you like to earn more money in your business? Most of us would like to grow revenue. If that’s true for you, then the advice Sylvia shared one recent Friday morning in a high-spirited interactive session should be of value to many of you. No doubt you use...
Creating an Effective Social Media Presence

Creating an Effective Social Media Presence

Growing and maintaining an effective social media presence is important for most of our businesses. I’ve got some terrific input for you in today’s Virtual Visit, from three Triangle-area social media pros. The beauty of community is that we all have so much to share;...